Field Service Technician - Extrusion / Thermal

CPM Holdings, Inc.•Lexington, NC

9d•Hybrid

About The Position

This is a unique opportunity to join the CPM as a Field Service Technician. This role will be based in Lexington, NC and will oversee technical projects, installing, auditing, maintaining, and repairing equipment, and troubleshooting issues to ensure compliance with specifications, safety standards, and project timelines for both the Extrusion and Thermal businesses. The position requires a highly motivated, detail-oriented individual with strong technical aptitude, organizational skills, and the ability to collaborate effectively with cross-functional teams and customers. This role is ideal for someone with strong mechanical and technical aptitude who thrives in a hands-on, travel-based environment. When not traveling for customers, the role will be on-site daily at the Lexington Plant.

Requirements

Complex critical thinking and good judgement is required to evaluate, analyze, and formulate solutions to solve problems.
Proven field service experience working with high precision, critical tolerances.
Experience with industrial or heavy mechanical equipment.
Strong understanding of electrical and industrial processes systems.
Ability to read and interpret mechanical drawings and technical documentation.
Familiarity with mobile tools and applications.
Self-driven with the ability to work independently.
Strong communication and customer-facing skills.
Proficiency in Microsoft Office and field service tools.
Willingness to travel up to 70%.

Nice To Haves

Proficiency in Spanish would be considered a plus for this position, as it could add value given our current and future projects.

Responsibilities

Installing, configuring, and testing hardware, software, or machinery according to manufacturer specifications.
Conducting functional performance tests and inspections on electrical, mechanical, or automation systems to ensure compliance with specifications.
Oversee subcontractors, monitor work progress, and conduct site inspections to ensure compliance with design plans.
Creating detailed test procedures, commissioning plans, and final reports to document project performance. Prepare timely daily logs, field reports, technical documentation, as-built data, and safety inspections.
Managing all service call requirements (documentation, tools preparation and equipment shipping).
Ensuring all equipment operations adhere to safety standards, environmental regulations, and site rules. Ensure compliance with OSHA and local regulations.
Inventorying and maintaining audit gear for operations efficiency and all other specialized service tools.
Diagnosing, repairing, and resolving technical issues during the installation and startup phases.
Collaborating with contractors, project engineers, and clients to provide technical support and training for operational staff.
Overseeing the systematic transition of a project from installation to operational handover. Upkeep workflow to schedule.
Strong understanding of industrial systems (e.g., gas, electrical networks, process equipment) and other field automation systems.
Strong analytical problem-solving, team management, communication, and project management capabilities.