Field Service Technician - Controls/Offshore Cranes

NOV • Houston, TX

5d • Onsite

About The Position

This role involves traveling to customer sites to perform a variety of tasks related to NOV products, including inspection, installation, commissioning, testing, calibration, repair, and customer training. The technician will also handle field upgrades of software and hardware, complete service documentation, identify critical design characteristics, prepare for service jobs, and utilize safe work habits in compliance with company and HSE policies. Specific responsibilities include providing start-up and service for new and existing equipment, communicating with Engineering for technical advice, and performing hands-on work on components such as piping, electrical, hydraulic, brakes, and clutches. A thorough understanding of NOV products and their safe operation, testing, calibration, and troubleshooting is essential. The technician will install, commission, troubleshoot, and repair NOV Lifting and Handling equipment.

Requirements

• Must possess a high school diploma, GED, or equivalent combination of education and experience.
• 5 years preferred of Controls/Electrical troubleshooting experience.
• Must have experience with PLCs and PLC control systems and working knowledge of VFDS.
• Experience must include Allen Bradley RSLogix500/Studio 5000 and Siemens Step 7/TIA Portal.
• Must have experience with Emerson/Rockwell/Siemens HMI displays.
• Computer experience/proficiency required - Microsoft Office knowledge is required.
• Ability to pass a drug screen & background check.
• Valid Driver’s license required – as you will be operating a company vehicle.
• Must provide transportation from home to the office.
• Must have or be able to obtain HUET/BOSIET certification.
• Must have or be able to pass UKOOA/OGUK medical exam for offshore work.
• Meet all land and offshore certification requirements.
• Must have or be able to obtain TWIC.
• Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy.
• Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7.
• Ability to read and interpret electrical schematics required.
• Ability to troubleshoot electrical/electronic/control circuits required.
• Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required.
• Ability to interact effectively with customer and contractor personnel.
• Attention to detail and a commitment to quality.
• Excellent problem-solving and analytical skills.
• Able to work well in a team environment as well as self-directed when working independently.
• Willingness to comply with all safety regulations and procedures.
• Must be able to work under pressure to achieve deadlines.
• Ability to meet or exceed standards as established by the department.
• Ability to adapt and be cross-trained to learn all job duties.
• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.

Nice To Haves

• Knowledge of Lifting and Handling equipment/operations strongly desired.
• Mechanical/Hydraulic troubleshooting a plus.

Responsibilities

• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Complete and submit field service documentation in a timely manner.
• Identify those characteristics of the design that are crucial to the safe and proper functioning of the product.
• Prepare for service jobs including downloading drawings, software, and all procedures required.
• Utilize safe work habits.
• Comply with all NOV Company and HSE policies and procedures.
• Perform all other duties as assigned.
• Provides start-up service for newly installed equipment and service of existing equipment.
• Communicates directly with Engineering for Technical advice.
• Complete all work himself on components such as piping, electrical, hydraulic, brakes, and clutches to eliminate delays and back charges.
• Obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated, and how problems are resolved in a timely manner.
• Install, commission, troubleshoot, and repair NOV Lifting and Handling equipment.

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED