Field Service Technician 2/IQ

Clean Tech, Inc.•Hillsboro, OR
•$26 - $33•Onsite

About The Position

The Field Service Technician 2/IQ works at customer sites as a representative of Clean Tech, supporting Centrotherm Abatement Systems used in production systems. The technician installs, maintains, and upgrades equipment, helping ensure systems operate effectively and supporting customers with equipment service. This is a hands-on, hourly, non-exempt role. Work is generally performed within defined parameters using work instructions, procedures, and other written guidance. The position requires some judgment in resolving nonstandard problems and may involve technically complex troubleshooting. The technician follows company and customer safety requirements, including procedures for hazardous production materials, and maintains accurate service logs and reports. The role includes work in environments with potentially hazardous materials while wearing specified protective equipment; respirator use may be required. The technician must be able to lift up to 30 pounds and typically walks 3–5 miles per day, with additional time standing or sitting. The work schedule is Monday through Friday, 7 a.m. to 4 p.m. with a one-hour lunch; management and customer requirements may also determine fixed schedules or compressed work weeks, including day or night schedules.

Requirements

  • Possess at least two of the listed educational or experience qualifications: an Associate of Arts or Associate of Science degree in a STEM or technical program; military service with 12+ months of experience in lieu of a degree and/or equivalent technical degree experience; a technical certification or trade school diploma; or 6+ months of experience gained through a certification, apprenticeship, or other facilities experience.
  • Have communication skills to interact with the factory and customers or stakeholders in a diverse organization.
  • Demonstrate safety role modeling and attention to detail when following procedures for handling hazardous production materials.
  • Have excellent verbal and written communication skills.
  • Have teamwork and interpersonal skills.
  • Be proficient with hand tools, including multimeters.
  • Be proficient with Microsoft Office.
  • Maintain a personal focus on safety for oneself and those around them.
  • Be able to work around potentially hazardous materials while wearing coveralls, hoods, booties, safety glasses, and gloves; respirator use may be required.
  • Be able to lift up to 30 pounds and walk typically 3–5 miles per day, with additional time spent standing or sitting.
  • Be able to work a fixed schedule determined by management and customer requirements.

Nice To Haves

  • 2+ years of experience operating, repairing, and performing preventative maintenance in semiconductor manufacturing or a similar industry.

Responsibilities

  • Lead preventative maintenance inspections, corrective maintenance duties, and major repairs on Centrotherm equipment.
  • Perform periodic system maintenance according to customer schedules and requirements.
  • Assist with technically complex troubleshooting.
  • Perform work within generally defined parameters, following work instructions, PTPs, and other written instructions.
  • Install equipment upgrades using equipment documentation and work instructions.
  • Assist with training new employees on preventative maintenance tasks.
  • Resolve nonstandard problems using judgment and general instructions.
  • Meet company and customer reporting requirements and maintain accurate logs.
  • Adhere to all company and customer safety policies.
  • Perform other duties assigned by the Supervisor.
  • Communicate with customers and internal stakeholders about equipment status and escalations.
  • Assist with part ordering and maintaining parts inventory.
  • Complete failure analysis paperwork, part shipping, and part decontamination documentation as required.
  • Assist with developing pre-task plans, troubleshooting plans, and structured problem-solving plans.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) profit sharing
  • Short-term and long-term disability insurance
  • Life insurance
  • Vacation
  • Sick pay
  • Holidays
  • Employee Assistance Program (EAP)
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