Field Service Tech II - HVAC

Integra Mission Critical•Houston, TX
•Onsite

About The Position

The Field Service Tech II - HVAC performs skilled installation, service, maintenance, and troubleshooting of HVAC systems at customer and project sites. The role operates with increased independence, technical competency, and accountability for service quality and job completion. The technician is expected to exercise sound technical judgment, prioritize safety, provide strong customer service, and support the reliability and performance of HVAC systems in the field. The role also includes travel to various customer and project locations, coordination with supervisors, project managers, and other field personnel, and guidance of junior or assistant technicians as needed. Integra delivers turnkey solutions for the data center industry, managing phases of work from site selection and design through manufacturing, procurement, commissioning, and warranty. Its culture emphasizes collaboration, accountability, and continuous improvement.

Requirements

  • Formal technical training or experience in HVAC installation, maintenance, diagnostics, or repair, such as trade school, a vocational program, or equivalent field experience.
  • Strong proficiency with HVAC hand and power tools, meters, gauges, and diagnostic instruments.
  • Ability to interpret HVAC and electrical drawings, schematics, and service documentation.
  • Working knowledge of HVAC components, electrical systems, control systems, and applicable codes.
  • Ability to work independently, solve technical problems, and complete tasks with minimal supervision.
  • Physical capability to lift up to 50 lbs, work at heights, and work in confined or outdoor environments.
  • Valid driver's license and clean driving record.
  • OSHA 10 or equivalent safety training.

Nice To Haves

  • Additional HVAC or electrical certifications.

Responsibilities

  • Install, maintain, and repair HVAC equipment, including air handlers, condensers, heat pumps, ductwork, and related mechanical systems.
  • Perform associated electrical work, including wiring, conduit installation, control connections, and verification of electrical integrity.
  • Conduct advanced system testing and diagnostics, identify root causes of mechanical or electrical issues, and recommend corrective actions.
  • Lead job site setup and ensure tools, materials, and equipment are prepared, safe, and organized.
  • Maintain accurate service reports, equipment logs, test readings, and records of corrective actions.
  • Coordinate with supervisors, project managers, and field personnel to address technical challenges, scheduling constraints, and customer needs.
  • Comply with safety protocols, codes, standards, and customer site requirements.
  • Communicate findings to customers, explain system performance, and uphold service quality expectations.
  • Support training and guide junior or assistant technicians as needed.
  • Travel to customer and project locations to support field operations.
  • Perform additional technical and operational tasks that support organizational objectives.

Benefits

  • Competitive pay with incentive opportunities.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Voluntary benefits options.
  • Generous paid time off.
  • Education assistance and tuition support.
  • Retirement and savings programs.
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