Field Service Specialist II

CommonSpirit Health•Pueblo, CO

10d

About The Position

The Field Service Specialist II provides specialized repair and maintenance services for diagnostic imaging and biomedical equipment, building on the duties of a Field Service Specialist I. More than 60% of the time, the role focuses on intermediate imaging equipment, including digital radiography units, basic CT and CT simulation systems, basic oncology equipment, and vascular/specials systems. The specialist uses training opportunities to reduce reliance on service contracts. The role serves as a leader within Clinical Engineering, providing oversight and assistance to Field Service Specialists to support efficient, cost-effective imaging equipment service. Responsibilities include managing service emergencies and communications with vendors, departments, and the Clinical Engineering CE Manager; helping order parts and supplies; providing coverage and support for the CE Manager during absences; identifying service opportunities; reviewing cost histories for expense reduction; and supporting biomedical equipment service as needed. This position participates in a rotational on-call schedule that includes nights, weekends, and holidays. The specialist must be available to respond to urgent service needs outside regular business hours and may need to return to the facility on short notice.

Requirements

Associate-level education in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; equivalent military education; graduation from a technical program; or equivalent training validated through training certificates or equivalent experience, upon hire.
A minimum of five years’ experience servicing medical imaging equipment, such as general X-ray equipment, including radiology rooms, portable units, and C-arms.
Valid driver’s license.
Availability for a rotational on-call schedule that includes nights, weekends, and holidays, and for urgent responses outside regular business hours.

Nice To Haves

Certified Radiology Equipment Specialist, upon hire.

Responsibilities

Repair and maintain intermediate imaging equipment, including digital radiography units, basic CT and CT simulation systems, basic oncology equipment, and vascular/specials systems, more than 60% of the time.
Use training opportunities to reduce contract dependency for the equipment serviced.
Provide leadership, oversight, and assistance to Field Service Specialists in repairing and maintaining imaging equipment efficiently and cost-effectively.
Handle service emergencies and communicate with vendors, departments, and the Clinical Engineering CE Manager.
Assist with ordering parts and supplies for diagnostic imaging and biomedical equipment.
Provide coverage and support for the CE Manager during the manager’s absence.
Identify new service opportunities.
Analyze cost histories to identify opportunities to reduce expenses.
Support general biomedical equipment service as needed.
Participate in a rotational on-call schedule, respond to urgent service needs outside regular business hours, and return to the facility on short notice when required.