Field Service Representative

Boeing•Halawa, HI

2d•$123,000 - $140,000•Onsite

About The Position

Tapestry Solutions, a part of Boeing Global Services (BGS), is seeking a Field Service Representative (FSR) in Camp H.M. Smith, HI for the Department of Navy Tomahawk Land-Attack Missile program. The Tomahawk program continues to grow and expand as a relevant deterrent against adversaries across the globe and is employed by multiple military organizations. This program is expanding and we expect it to remain in active service for the foreseeable future. The successful Field Service Representative (Defense) will support the Tomahawk program by developing, deploying, and maintaining computing and information security controls in compliance with government regulations. You will define and enforce compliance, information security, and data protection requirements; evaluate and approve nonstandard configurations; implement effective security controls; and investigate and remediate security incidents. You will also participate in security policy assessments and audits and manage regulatory compliance activities to ensure robust cybersecurity across the program.

Requirements

Active U.S. Top Secret Clearance with the DOD / SCI Eligible
1+ years of experience with mission planning

Nice To Haves

1+ years of experience with the Windows 11 operating system
1+ years of SQL Database Administration
1+ years of experience executing DoD STIGs (Security Technical Implementation Guides) for operating systems (Windows 10, Windows Server 2016, RedHat Linux 9)
3+ years of using and supporting IT systems and applications
3+ years of experience with information assurance/cybersecurity requirements
CompTIA Security+ or equivalent IAT Level 2 certifications per DoD Instruction 8570 (8140)

Responsibilities

Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC)
Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators
Support the Tomahawk Mission Planning (TMP) system by ensuring TMPC Information Assurance and cybersecurity compliance, providing domain administration and IT support, assisting operational planners with troubleshooting, maintaining day-to-day system availability, and offering occasional phone support
Analyze and maintain the TMP database using NGA products and Military Intelligence Database (MIDB)
Update cybersecurity posture on a monthly and quarterly basis
Support system installations and problem resolution at the site
Perform on-site diagnosis, maintenance, and repair for hardware and software issues
Coordinate with Tapestry FSRs at other CMSA sites
Coordinate with Tapestry St Louis engineers for problem resolution