Field Service Representative

Masco • Fort Lauderdale, FL

8d • Onsite

About The Position

To thrive as a Field Service Representative, you must be comfortable with being on the move, working independently, and delivering reliable service to our customers. You will be successful in this role if you are dependable, safety-focused, and take pride in representing our brand in the field. We’re looking for someone who values hands-on work, problem-solving, and making sure deliveries are completed accurately, on time, and done right! Your day will start by reviewing assigned deliveries and confirming all paperwork is accurate and complete. You will load finished paint products, safely transport them to contractor sites and store locations, and unload materials upon arrival. Throughout the day, you’ll operate RF devices to track inventory, print shipment paperwork and labels, and ensure delivery documents are accurately completed. You’ll also respond to customer questions, provide clear product usage information, and coordinate field requests as needed. We rely on you to help maintain a clean, safe work environment and ensure products arrive undamaged.

Requirements

• Strong commitment to safety.
• Excellent attendance and reliability.
• Ability to interact professionally with customers and team members.
• Ability to operate RF and information collection devices.
• Physical ability to load and unload products throughout the shift with or without reasonable accommodation.
• Attention to detail when completing paperwork and shipment documentation.
• High school diploma or GED required.
• Ability to obtain a hazardous materials endorsement from the DMV (where applicable).

Nice To Haves

• Experience operating pallet jacks, forklifts, and delivery vehicles is preferred.
• CDL Class A, B, or C may be required depending on the vehicle being operated (CDL Class B required in some locations).
• Warehouse or distribution experience preferred.
• Experience using RF equipment and SAP or similar inventory systems is preferred.

Responsibilities

• Review assigned deliveries and confirm all paperwork is accurate and complete.
• Load finished paint products, safely transport them to contractor sites and store locations, and unload materials upon arrival.
• Operate RF devices to track inventory, print shipment paperwork and labels, and ensure delivery documents are accurately completed.
• Respond to customer questions and provide clear product usage information.
• Coordinate field requests as needed.
• Maintain a clean, safe work environment.
• Ensure products arrive undamaged.

Benefits

• $0.50/hr increase at 6 months of employment and another $0.50/hr increase at one year of employment.
• Quarterly and holiday bonus opportunities.
• Accrue 15 paid days of vacation your first year plus 5 sick days.
• 401(k) retirement plan with 4% match and annual profit-sharing.
• Competitive health plans for individuals and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED