Field Service Representative III (FSR III) - Future Opportunities

Epirus•Torrance, CA

11h•Onsite

About The Position

The Field Service Representative III (FSR III) is a senior-level technician providing advanced technical, operational, and training support for Epirus HPM-CUAS systems. FSR IIIs act as the technical lead during field operations and deployments, conduct detailed system diagnostics, and interface directly with program offices and engineering teams. This position combines hands-on expertise with leadership, mentorship, and customer-facing responsibilities.

Requirements

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
Proven experience supporting complex defense or communications systems.
Ability to lead small teams in remote or austere environments.
Active Secret clearance: TS/SCI eligibility preferred.
U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Nice To Haves

Hands-on experience with counter-UAS or directed energy systems.
Strong leadership and mentoring ability.
Experience developing field procedures, checklists, or technical documentation.
FAA Part 107 certification (or willingness to obtain).

Responsibilities

Lead installation, commissioning, and sustainment of deployed systems.
Conduct advanced fault isolation, software configuration, and system-level troubleshooting.
Serve as primary field point-of-contact for customer operations and mission support.
Deliver New Equipment Training (NET) and mentorship to junior FSRs.
Provide detailed feedback to engineering and logistics for continuous product improvement.
Support operational assessments, testing, and extended OCONUS deployments.