About The Position

Epirus is a high-growth technology company focused on national security challenges, with its flagship product Leonidas being a software-defined system for intelligent power management. The Field Service Representative III (FSR III) is a senior-level technician responsible for providing advanced technical, operational, and training support for Epirus HPM-CUAS systems. This role involves acting as the technical lead during field operations and deployments, conducting detailed system diagnostics, and serving as a direct interface with program offices and engineering teams. The position requires a blend of hands-on expertise, leadership, mentorship, and customer-facing responsibilities.

Requirements

  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
  • Proven experience supporting complex defense or communications systems.
  • Ability to lead small teams in remote or austere environments.
  • Active Secret clearance.
  • Willingness to be on travel / TDY away from their home location 90 – 120-day durations, in hazardous duty locations.
  • Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State (ITAR requirements).

Nice To Haves

  • Hands-on experience with counter-UAS or directed energy systems.
  • Strong leadership and mentoring ability.
  • Experience developing field procedures, checklists, or technical documentation.
  • FAA Part 107 certification (or willingness to obtain).
  • TS/SCI eligibility preferred.

Responsibilities

  • Lead installation, commissioning, and sustainment of deployed systems.
  • Conduct advanced fault isolation, software configuration, and system-level troubleshooting.
  • Serve as primary field point-of-contact for customer operations and mission support.
  • Deliver New Equipment Training (NET) and mentorship to junior FSRs.
  • Provide detailed feedback to engineering and logistics for continuous product improvement.
  • Support operational assessments, testing, and extended OCONUS deployments.
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