Field Service Representative II (Warsaw IN)

SOLVENTUM•Pierceton, IN

10d•$51,120 - $70,290•Onsite

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with customers daily and is responsible for building, cultivating and maintaining superior customer relationships. Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles. As a Field Service Representative II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.

Requirements

High School Diploma/GED or higher
Requires a minimum of 3 years of work experience in a customer facing or service-related field
Current, valid Driver’s License
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
As a necessary requirement of this position with Solventum, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses.

Nice To Haves

An associate degree or higher
Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Responsibilities

Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
Tracking inventory control on assets, parts, disposables, and supplies.
Locate missing and misplaced equipment as needed
Loading and unloading medical equipment from company vehicles.
Attending training and other scheduled business functions which will require commercial air travel
Filling in for Field Service Lead as applicable to ensure business continuity and local team daily guidance
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.