Experienced Field Service Representative - Defense

Boeing•Mesa, AZ

10d•Onsite

About The Position

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the AH64D/E aircraft in Mesa, Arizona. The successful candidate will be technically proficient, possess strong relationship skills, and be able to coach others in maintaining the AH64 D/E helicopter. This position may involve various global locations, starting with training in Mesa, Arizona, followed by an assignment based on contract requirements. Relocation and assignment benefits to international locations will be provided, and the candidate must meet international assignment health requirements. Field Operations employees must be willing and able to travel (potentially on short notice) to various domestic and/or international locations to meet customer needs. Relocation to other Field Operations locations may be required based on customer needs and/or management requirements. Specific contracts may require deployment to a US DOD contingency operation, necessitating the ability to pass military contractor health standards.

Requirements

Minimum of 5 years of experience working maintenance for AH-64D or AH-64E aircraft.
Must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work.
Must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.
Must possess a current US Passport.
Candidate must be able to obtain a work visa, depending on requirements of the country.
Candidate must be able to meet the cultural requirements of the country, as applicable.
Employment is contingent on the candidate’s ability to satisfy all labor and immigration formalities of the country.
Offer is contingent upon the candidate’s ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned.
Must meet U.S. export control compliance requirements; a “U.S. Person” as defined by 22 C.F.R. §120.62 is required.
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required).

Nice To Haves

Ability to meet international assignment health requirements.
Ability to pass military contractor health standards for deployment.

Responsibilities

Performs troubleshooting procedures for multiple systems.
Provides customer-focused technical field support of AH64 aircraft for Boeing's customers on a global scale.
Aids the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical, and armament systems.
Resolves maintenance and operational issues.
Interprets technical documents and monitors product performances.
Develops and conducts ad hoc training in an informal/on-the-job training environment.
Responds to operational issues by interpreting technical documents to identify, diagnose, and resolve issues in support of scheduled and unscheduled maintenance events.
Collaborates with company organizations to isolate equipment problems not detected by diagnostics and standard documentation.
Collects technical data and evaluates maintenance procedures to address potential support issues.
Manages field office resources and maintains company presence.
Prepares and submits required data using various reporting methods, demonstrating strong written and oral communication skills.
Interfaces with all levels of customer organizations.
Interprets technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues.
Utilizes MS Office for concise reporting and remote communications.