Field Service Rep - Defense (Field Service)

Boeing•Hazelwood, MO

1d•$85,850 - $116,150•Onsite

About The Position

Boeing Global Services Government Services is seeking a Field Service Representative to support F-15SA at King Saud Airbase (Hafr Al Batin) Saudi Arabia. This is a Long-Term Assignment to The Kingdom of Saudi Arabia. This position is in Field Operations, where employees must be willing and able to travel to various locations (domestic and/or international) to meet customer needs. Field Operations employees may be required to relocate based on customer needs and/or management requirements. Specific contracts may require deployment to a US DOD contingency operation, and employees must be able to pass military contractor health standards for deployment.

Requirements

5+ years avionics system knowledge and experience
5+ years F-15 maintenance experience
5+ years’ experience maintaining military aircraft
Proficient in reading schematics and drawings
Knowledge of fighter aircraft support and test equipment
Proficiency in Microsoft Suite: Word, Excel
Must have or be able to obtain a U.S. Passport and Saudi Arabia Visa
Must be able to meet the cultural requirements of the country, as applicable
Must be able to satisfy all labor and immigration formalities of the country
Must be able to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned.
Successful candidates must satisfy the company’s conflict of interest (CoI) assessment process.
Must meet U.S. export control compliance requirements.
A “U.S. Person” as defined by 22 C.F.R. §120.62 is required.
Requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
An interim and/or final U.S. Secret Clearance Post-Start is required.

Responsibilities

Function as a liaison between Boeing and the Customer.
Develop excellent relationships with all levels of customer to ensure satisfaction with products and services.
Monitor product performance and make recommendations for issue resolution.
Analyze technical data, evaluate maintenance procedures, and develop and conduct training.
Support maintenance personnel with troubleshooting of various aircraft systems and components.
Resolve maintenance and operational issues.
Provide field service representation and technical support to the customer and initiate corrective actions to ensure customer satisfaction with company products and services.
Utilize multi-discipline, technical expertise, and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operational and maintenance fields.
Understand customer expectations and assist the customer in interpreting and using support data and documents.
Work unsupervised for extended periods of time in a variety of environments.
Coach others on maintenance of the F-15 Aircraft.