Field Service Project Coordinator

Blackstone Industrial Services Inc•Sherwood Park, AB

1d•Onsite

About The Position

The Field Services Project Coordinator supports the planning, coordination, and execution of field service projects, including rotating equipment overhaul, repair, maintenance, and high-velocity oil flushing and system cleanliness services. Reporting to the Field Services Manager, this role assists with day-to-day project coordination, logistics, documentation, and communication to help ensure work is executed safely, on schedule, and in alignment with quality requirements. This role plays an integral part in pre-job readiness, ongoing project execution, and post-scope service, including planning and coordination of specialized services such as oil flushing. Success in this role requires a strong alignment with Blackstone's core values while maintaining an uncompromising commitment to safety and quality.

Requirements

Be responsible for pre scope, during execution and post project scope activities as it applies to the overhaul, maintenance and repair of critical rotating equipment.
Be responsible for knowledge of assigned rotating equipment including maintenance, repair/refurbishment and installation.
Act as the single point of contact to the customer for timely and satisfactory resolutions for all concerns.
Provide the client with operational/technical/business support in order to achieve desired results.
Produce supporting documentation and complete all necessary post scope reporting.
Manage diverse clients while providing them with custom tailored solutions and delivering on Blackstone’s reputation as a leading service provider.
Complete on site client meetings and temporary deployments on an as needed basis.
Results oriented with the ability to effectively manage simultaneous multiple priorities and timelines.
Demonstrated conceptual, analytical, and problem-solving skills.
Excellent time management and organization skills, with the proven ability to juggle and reprioritize based on business demands and priorities.
Strong communication skills, confident interacting with key contacts in verbal, written and electronic form.

Nice To Haves

Completion of Engineering Technologist or Trades ticket will be considered an asset

Responsibilities

Mobilize and manage skilled execution teams, ensuring workforce competency for overhaul of applicable machinery.
Mobilize crews with speed and efficiency, ensuring proper job execution readiness (tooling + consumables specific to the work scope), possession of administrative resources (computer, internet hubs, timesheet/LEM requirements, Quality documentation, HSE documentation, scope specific resources/drawings/work packages), and completion of internal processes (job filing, equipment log, rate sheets, billing requirements).
Assign access, training, and certification requirements while managing their completion.
Manage both contractor and employee lodging and transportation.
Plan and coordinate oil flushing scopes within broader field service projects, ensuring required equipment, materials, and personnel are aligned ahead of execution.
Work with shop and field teams to schedule, prepare, and mobilize flushing equipment, including readiness checks and job-specific requirements.
Support field execution of oil flushing activities by coordinating logistics, documentation, and communication between crews, management, and clients.
Develop operational procedures and improve on existing practices to provide clients with the highest level of responsiveness and vendor confidence.
Develop project plans and schedules based solely on project scope and with minimum direction and input.
Provide technical service to clients of Blackstone Industrial Services.
Assist the Field Service Manager with internal reporting, future resource loading/planning, ROI (return on investment) capital projects, and both internal stakeholder and external client presentations/demonstrations.
Assist the Field Service Manager with documentation completion and statistic collection.
Generate client specific FSR’s (Field Service Reports) and ensure the completion and sign off of quality documentation.
Participate in client meetings (on an as needed basis).