Field Project Coordinator

Pella•Charlotte, NC

11d•Hybrid

About The Position

Pella Carolina Inc. is seeking Field Project Coordinators in the Charlotte area of North Carolina. We are looking for confident, enthusiastic team players who thrive on a challenge, are customer focused and detail oriented to join our Pella Team. This role will manage all post sales activities for our Trade builders or commercial customers. To provide job coordination by communicating professionally by phone and email to customers, installers and sales reps. The overall job of the Field Project Coordinator is to ensure a great customer experience is provided to each customer by ensuring the process and experience are seamless.

Requirements

Construction, building material or supply experience preferred
Window and door knowledge is highly desired!
Clean driving record and the ability to travel from site to site.
Has the ability to find solutions as issues come up.
A take-action attitude with the ability to be accurate with details.
Excellent communication skills - verbally and written.
People skills to and professionally handle conflict with customers.
Organization aptitude to manage the scheduling.
Ownership- decision making ability for your projects

Nice To Haves

Microsoft Outlook experience
Company Cam App

Responsibilities

Communicate with our customer throughout the entire Installation process
Monitoring the installation process from start to finish and update all parties who are involved in the process. Trouble shooting all along the way.
Review Certificate of completion, invoice and ensure final payment from customer

Benefits

Competitive Compensation
401k/ 401K Matching- 50% up to 6% after 1 year of employment
Profit Sharing
Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
Life Insurance
9 Paid Holidays
Vacation/PTO
Tuition Reimbursement
Flexible Spending Account
Employee Assistance Program