Field Service Power Generation Technician - Level II

Cummins•Forest Park, GA

11h•Onsite

About The Position

We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in Forest Park, GA. In this role, you will make an impact by completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction. You will engage with customers in a courteous and professional manner, apply the use of specialized tools and follow documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools. You will also complete required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens, and complete training in line with skill and business requirements. You will adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and report any issues / incidents to your supervisor. The job summary is to diagnose and complete less complex repairs to generators and components at the customer’s site.

Requirements

Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.
Engaging with customers in a courteous and professional manner.
Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
Completing training in line with skill and business requirements.
Adhering to all relevant Health, Safety & Environmental policies, procedures and legislation and reporting any issues / incidents to their supervisor.
Diagnoses and completes less complex repairs to generators and components at the customer’s site.
Anticipates and ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements.
Maintains service vehicle and tools for cleanliness and proper operation.
Ensures adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Responsibilities

Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.
Engaging with customers in a courteous and professional manner.
Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
Completing training in line with skill and business requirements.
Adhering to all relevant Health, Safety & Environmental policies, procedures and legislation and reporting any issues / incidents to their supervisor.
Anticipating and ensuring prompt and efficient attention to customer needs.
Identifying and preparing required parts and tools.
Performing preventative maintenance activities as per documented schedules and standards on power generation products in the field.
Escalating unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Maintaining service vehicle and tools for cleanliness and proper operation.
Ensuring adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reporting any issues / incidents to site management and to their supervisor.