Field Service Operations - Technical DevOps Consultant, Sr. Associate
About The Position
As a Field Service Operations - Technical DevOps Consultant, Senior Associate, you will support client service engagements focused on business application consulting. You will help clients improve operational efficiency through software implementation, training, and ongoing support. In PwC’s Advisory practice, you will analyze complex problems, manage assigned workstreams, build client relationships, and mentor junior team members while developing technical skills and business context. You will use a range of tools, methods, and technologies to help clients modernize field service and operations, interpret data for insights, and contribute to business application deliverables throughout the solution lifecycle. Travel may be required up to 60%.
Requirements
- At least a bachelor's degree.
- At least 3 years of experience.
Nice To Haves
- Preference for a master's or Master of Business Administration degree.
- Field service technology implementation experience.
- Experience using DevOps tools, methods, and release practices.
- Ability to interpret data to guide operational recommendations.
- Critical thinking across complex client situations.
- Experience mentoring junior team members through changing priorities.
Responsibilities
- Lead field service operations technology workstreams across assessment, implementation, and support activities.
- Analyze client operational needs and translate them into practical technology solutions for field service environments.
- Manage assigned deliverables using DevOps methods, project planning tools, and release coordination practices.
- Support technology integration across platforms such as SAP, Salesforce, Maximo, ESRI, SEW, and IFS.
- Develop deployment plans, technical documentation, and issue tracking processes to support smooth solution adoption.
- Interpret data and operational feedback to inform recommendations that improve service delivery and resource planning.
- Guide junior team members through task review, problem solving, and day-to-day execution on client engagements.
- Build client relationships by anticipating needs, addressing risks, and adapting to shifting priorities in complex environments.
Benefits
- Annual discretionary bonus
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Holiday pay
- Vacation
- Personal and family sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
