Field Service Maintenance Coordinator

Integra Mission Critical • Houston, TX

5d • Onsite

About The Position

We are seeking a Field Service Maintenance Coordinator to manage service schedules, coordinate maintenance activities, and support field service teams in delivering timely and effective solutions for our clients. This role is key to ensuring smooth operations, clear communication between teams, and high levels of customer satisfaction.

Requirements

• 5+ years of experience in maintenance coordination, field service support, or related role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and customer service abilities.
• Proficiency in maintenance management systems, scheduling tools, or ERP software.
• Knowledge of mechanical, electrical, or industrial equipment preferred.
• Ability to work in a fast-paced environment and adapt to shifting priorities.

Nice To Haves

• May require occasional travel to site, up to 20% of time

Responsibilities

• Schedule and coordinate preventive and corrective maintenance for field service technicians.
• Act as the main point of contact for clients regarding service appointments, updates, and follow-ups.
• Monitor service requests, assign work orders, and track job progress to ensure timely completion.
• Maintain accurate records of service activities, equipment history, and parts usage.
• Support field technicians with logistics, documentation, and resource planning.
• Ensure compliance with company safety standards and service protocols.
• Assist in preparing reports on service performance, costs, and efficiency.
• Collaborate with operations, parts, and customer service teams to resolve issues and improve workflows.

Benefits

• Competitive pay with incentive opportunities that recognize your results and contributions.
• Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Life and disability insurance programs that provide protection when it matters most.
• A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Education assistance and tuition support to help you build skills and advance your career.
• Retirement and savings programs that help you achieve long-term financial confidence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed