Field Service Lead - M&G

ABB•Remote, NC

1d•Hybrid

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Field Service Manager At ABB, we help industries run leaner and cleaner—and every person here plays a part. You’re empowered to succeed, encouraged to grow, and the work you do helps run what runs the world. This Position reports to: Field Service Manager This position is classified under Global Grade: Grade 13 In collaboration with the Field Service Manager an M&G Field Service Lead’s role is to direct and support M&G field service team members. Organizing and executing field service activities can be complex. The applicant will need to work with Field Service Management, Operations, Sales, and other internal and external stakeholders to support Motors and Generators customers.

Requirements

Associate degree in technical field and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required
Ability to travel up to 50% of the time.
Strong knowledge of basic and advanced electric machines theory. Solid understanding of synchronous and asynchronous machines design and operation, mechanically, electrically and controls. Knowledge of the protection and operation principles for synchronous and asynchronous machines connected to power grids
Understanding of and ability to implement electrical, connection drawings, interconnection drawings, and schematics.
Excellent verbal and written communication skills. Demonstrated skills in using computers and relevant software packages such as Microsoft Word, Project, Excel, PowerPoint, and AutoCAD
Legal authorization to work in the United States, ability to qualify for and hold various industry certifications related to Safety (i.e. MSHA, OSHA, THUET, TBOSIET), and ability pass background screenings (i.e. TWIC, ISNetworld)

Nice To Haves

Specific knowledge in installation engineering design, installation supervision, project control and execution, vibration and alignment skills and troubleshooting is a plus

Responsibilities

Perform administrative duties for field team members who report to you. This includes but is not limited to approval of expenses, annual performance review, and weekly time approval.
Perform all Field Service functions as needed for emergency response support dispatches.
Act as a technical resource and first tier escalation point for customers and HSC concerns your team.
Perform HSE related tasks for your team by conducting SOTs and JSA review.
Work with management and operations to coordinate field work and help to support the other Field Service Leads.
Work with the field service management to determine proficiency and resource requirements for your team. Help develop plans to strengthen the field service organization as a whole.
Work with management, operations, and sales to analyze and develop field service scope for opportunities related to Motors and Generators.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.