Field Service Expert - Huntsville Bench
About The Position
SAIC is seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team. The primary work location is on-site in Huntsville, AL, with occasional travel to other locations both within the continental United States (CONUS) and outside the continental United States (OCONUS). A mandatory commitment to a TWO-YEAR assignment outside the continental United States (OCONUS) at a future date is required, and deployments with assigned units may include hostile areas. This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
Requirements
- Commitment to a TWO-YEAR assignment outside the continental United States (OCONUS) at a future date
- Experience integrating and maintaining systems running Red Hat Enterprise Linux
- Experience integrating COTS/GOTS products with IBCS systems
- Ability to assist in the emplacement and initialization of the IBCS system
- Ability to advise customers on the capabilities and limitations of the IBCS system
- Ability to assist in troubleshooting IBCS hardware, software, and networks
- Ability to provide feedback to program leadership regarding system performance and end-user feedback
- Ability to perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Ability to conduct training
- Ability to support Program Help Desk
- Ability to conduct scheduled equipment inventories
Responsibilities
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
