Field Service Expert - Fort Sill
SAIC•Lawton, OK
•Onsite
About The Position
SAIC is seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team. The primary duty location is onsite at Fort Sill, Lawton, Oklahoma, which requires 4 months of onsite training in Huntsville, Alabama. This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
Requirements
- 4 months’ onsite training in Huntsville, Alabama
- Collaborating with military and civilian personnel
- Seamless deployment, operation, and maintenance of the IBCS system
- Maintaining and sustaining fielded IBCS systems, equipment and software
- Integrating and maintaining systems running Red Hat Enterprise Linux
- Integrating COTS/GOTS products with IBCS systems
- Assisting in the emplacement and initialization of the IBCS system
- Advising customers on the capabilities and limitations of the IBCS system
- Troubleshooting IBCS hardware, software, and networks
- Providing feedback to program leadership regarding system performance and end-user feedback
- Performing operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conducting training
- Supporting Program Help Desk
- Conducting scheduled equipment inventories
Responsibilities
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
