Field Service Engineering Technician

Infiltrator Water Technologies•, FL

1d•Onsite

About The Position

Infiltrator Water Technologies has an exciting new role available – Field Service Engineering Technician. We are seeking an experienced and talented Engineer with expertise in mechanical servicing. We’re looking for a Technician who can deliver technical knowledge, curiosity mindset and professionalism too. The Field Service Technician provides outstanding troubleshooting solutions and servicing our treatment systems in the field in a timely, cost-efficient manner.

Requirements

Mechanical Engineering Technology or Environmental Science degree preferred.
5-8+ years of field service, wastewater, septic, water treatment, plumbing, electrical, mechanical, or industrial maintenance experience preferred.
Experience with pumps, blowers, motors, controls, instrumentation, and treatment equipment is highly desirable.
Knowledge of wastewater treatment processes is a plus.
Experience with regulatory (IAPMO, NSF…) bodies is a plus.
Basic understanding of PLCs, control panels, sensors, and alarm systems.
Ability to read engineering drawings, schematics, and installation manuals.
Proficiency with Microsoft Office applications and mobile reporting tools.
Strong problem-solving and diagnostic skills.
Excellent communication abilities.
Ability to understand and speak Spanish is preferred.
Ability to work independently with minimal supervision is a must.
Strong organizational and time-management skills.
Ability to manage multiple projects and service calls.
Commitment to safety and quality workmanship.
Frequently lift and carry up to 50 lbs.
Work outdoors in varying weather conditions.
Walk on uneven terrain and construction sites.
Stand, bend, kneel, climb, and work around wastewater treatment equipment.
Travel to project sites approximately 75% of the time.
Occasional overnight travel required.
Valid driver's license and acceptable driving record required.
Utilize testing equipment such as multimeters, clamp meters, pressure gauges, and flow measurement devices.
Ability to apply technical language and technical writing to capture field service diagnosis.

Responsibilities

Perform field inspections, and performance verification of wastewater treatment systems.
Diagnose and repair mechanical, electrical, hydraulic, and control system issues.
Diagnose performance of auxiliary systems like pumps, blowers, control panels, alarms, valves, and piping systems.
Respond to service requests and technical support inquiries.
Document all service activities, findings, corrective actions, and recommendations.
Explain technical information clearly to customers and non-technical audiences.
Support warranty evaluations and field investigations.
Complete service reports, inspection reports, and expense documentation accurately and on time.
Maintain records of field activities using MS 365 applications.
Communicate field findings, recurring issues, and improvement opportunities to engineering, sales and product management teams.
Collaborate closely with Product Management and Sales teams to service and repair treatment systems.