Field Service Engineer - Philadelphia Region
About The Position
MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments. This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential. This role involves regular travel to customer sites, primarily within Philadelphia, with occasional travel across the Northeast. Travel is typically approximately 40 – 50%, with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.
Requirements
- Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2–4 years combined)
- An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, or a 4-year Engineering Technology degree
- Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role
- 5–10+ years supporting electro-mechanical, hydraulic, or industrial equipment
- Experience in field service, installation, system startup, or maintenance
- Comfort owning customer relationships and troubleshooting complex systems with minimal supervision
- Comfort with a field-based role involving regular travel, especially during the first year, with increasing flexibility as independence grows
- Willingness to learn and follow structured training and mentorship during onboarding
- Strong communication skills and professional interaction with customers
- Valid driver’s license and ability to meet company vehicle requirements
Nice To Haves
- Exposure to hydraulics, instrumentation, sensors, controls, or automation
- Calibration, diagnostics, or test-equipment experience
- Hands-on mechanical and/or electrical troubleshooting
- Familiarity with common electrical and mechanical diagnostic tools and test equipment
Responsibilities
- Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
- Diagnosing issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips
- Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods
- Perform calibrations independently for assigned customer systems
- Manage service documentation, assigned assets, and customer communication professionally
- Work directly with customer engineering and lab teams in a service-oriented environment
- Maintain technical training and compliance with MTS quality and safety standards
Benefits
- Training on MTS-specific technology is provided
- Structured onboarding, shadowing, and technical training are provided
- Continued technical development through hands-on experience, formal training, and exposure to diverse applications
- Long-term growth opportunities within a global engineering organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
