Field Service Engineer-NC

Phillips CorporationAsheville, NC
$55,000 - $75,000Hybrid

About The Position

This role is for a Field Service Engineer who will be the face of Phillips, based out of their residence and covering a territory Monday through Friday. The daily responsibilities include engineering excellence: troubleshooting, diagnosing, and repairing complex CNC machines and systems, and bringing new, state-of-the-art machinery online through precision installations. Beyond the technical work, the engineer will provide world-class customer service, building genuine, lasting relationships and creating legendary value. A critical part of the role will be roadblock elimination: proactively seeking out and annihilating any obstacle that stands between our customers and peak productivity, thus ensuring long-term partnerships and securing future work for Phillips.

Requirements

  • Deep experience with CNC machinery OR a powerhouse combination of a strong mechanical and electrical background.
  • Proven track record in a service or maintenance environment.
  • Strong mechanical and electrical aptitude.
  • Ability to be the most knowledgeable service engineer in the industry.
  • Desire to continually learn each and every day.
  • Willingness and ability to travel up to 80% of the month within your assigned region between Monday and Friday.

Nice To Haves

  • Mechatronics, Machining, or Engineering certification or degree.

Responsibilities

  • Troubleshooting, diagnosing, and repairing complex CNC machines and systems.
  • Bringing new, state-of-the-art machinery online through precision installations.
  • Providing world-class customer service.
  • Building genuine, lasting relationships with customers.
  • Proactively seeking out and eliminating obstacles that hinder customer productivity.
  • Ensuring long-term partnerships and securing future work for Phillips.

Benefits

  • Company-supplied van
  • Compensation based on market and individual level of contribution
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