Field Service Engineer - PA

DC Group, Inc.Philadelphia, PA
$75,000 - $120,000Remote

About The Position

DC Group Inc. is a fast-growing company recognized as a Top Workplace, providing mission-critical support to Fortune 500 companies, government facilities, and critical infrastructure across the United States and Canada. We are a preferred vendor for premier property management companies and are experiencing exponential growth in the critical power industry. Our focus on innovation, superior service, and proprietary software solutions has established a reputation that sets us apart and fuels our growth. This is a fully remote position for a Field Service Engineer in Pennsylvania, specializing in nationwide maintenance of critical power systems including Uninterruptible Power Supplies (UPS), DC Plants (Rectifiers), and Power-Distribution Units (PDU). With 40 years of leadership in critical power maintenance, we have a proven track record of serving more Fortune 500 companies than any other independent critical power maintenance company since 1969, ensuring our clients' power remains uninterrupted.

Requirements

  • Bachelor’s degree in electrical engineering, electronics, or related field.
  • Experience in reputed UPS manufacturers like Liebert, Powerware, MGE, APC, Chloride, Mitsubishi, Toshiba will be an added advantage.

Responsibilities

  • Analyze, test and troubleshoot complex problems related to uninterruptible power systems (UPS).
  • Install, update, manage and maintain software on UPS systems.
  • Diagnose and effect repairs to the UPS systems.
  • Provide technical support, problem diagnosis and resolution.
  • Utilize strong communication and interpersonal skills with the ability to be flexible to adjust to changing field conditions.

Benefits

  • In-house and field Training
  • Full benefits
  • Paid Vacations
  • Competitive Salary plus overtime available
  • Company Vehicle Program through Enterprise Fleet Services
  • Career in Stable and growing field
  • Pay range $75,000 - 120,000 depending on industry experience
  • Incentive program offering opportunity for additional earnings on top of hourly pay.
  • 7 paid holidays
  • Paid time off (PTO)
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Pet Insurance
  • Health Savings Account
  • Company paid employee STD/LTD/Life/AD&D
  • Supplemental plans (Critical Illness, Accident, Life/AD&D)
  • 401(k) plan with employer match
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