Field Service Engineer - AZ

Pure Flow Inc•Phoenix, AZ
•Hybrid

About The Position

We are seeking a Service Engineer for our Phoenix, AZ office whose job responsibilities include, but are not limited to, the following for water purification and treatment systems and equipment:

Requirements

  • Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings
  • Strong electrical and mechanical aptitude with some commercial/industrial experience
  • Ability to understand instrumentation and controls
  • Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects
  • Good computer skills (Internet Explorer, Word, Excel)
  • High school diploma or GED

Responsibilities

  • Performs routine maintenance (i.e. filter change, DI/Carbon exchange, RO cleaning, EDI cleaning & sanitization) on water treatment systems at customer facilities
  • Assists Installation Department staff in commissioning/startup of new, central water systems
  • Provides thorough documentation of all work, parts, and time in accordance with SOPs
  • Communicates with Service Manager regarding service contract issues
  • Maintains effective, trusted working relationship with customers
  • Follows customer contractor/visitor rules
  • Uses safe work practices driving, in the shop, and at customer sites
  • Maintains customer systems leak-free
  • Escalates reoccurring breakdown and system design issues to the Service Manager
  • Maintains extraordinarily neat work areas, including vehicles, shop, and work sites
  • Performs other duties, as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Health Savings Account (with company contributions)
  • 401k match up to 4% of salary
  • 9 Company-paid holidays
  • Generous personal time off that increases with tenure
  • Education assistance
  • Employee referral bonus program
  • Ongoing training and development by internal and external industry experts
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