Field Service Engineer

Verto PeopleSeattle, WA
Onsite

About The Position

A leading manufacturer of high-precision CNC machine tools supporting the metalworking and advanced manufacturing industries is seeking a Field Service Engineer / CNC Service Engineer to support distributors and end users throughout the Pacific Northwest region, including Seattle WA and Portland OR. This field-based role is responsible for the installation, service, maintenance, troubleshooting, and repair of advanced CNC machine tools, including 5-axis machining centers, turning centers, and automated CNC equipment.

Requirements

  • Prior experience servicing, maintaining, installing, or troubleshooting CNC machine tools, 5-axis machining centers, or similar precision machinery.
  • Strong understanding of CNC control systems such as Fanuc, Siemens, Heidenhain, or similar platforms.
  • Ability to diagnose and resolve complex mechanical and electrical issues.
  • Valid driver's license and willingness to travel throughout the Pacific Northwest region to support customers and distributors.
  • Strong communication skills and a customer-focused approach.

Nice To Haves

  • Engineering degree, technical degree, or machine tool technology background is preferred but not required, candidates with a strong field service background working with machine tools are encouraged to apply.

Responsibilities

  • Travel throughout the Pacific Northwest region to install, service, troubleshoot, and repair CNC machine tools, including 5-axis machining centers, CNC turning centers, and automated manufacturing equipment.
  • Perform machine installations, preventive maintenance, diagnostics, and repairs to maximize customer uptime and machine performance.
  • Troubleshoot electrical, mechanical, hydraulic, pneumatic, and CNC control-related issues.
  • Analyze technical problems, implement corrective actions, and provide clear recommendations to customers and internal teams.
  • Support distributors and end users with technical guidance, machine optimization, and continuous improvement initiatives.
  • Maintain accurate service reports and communicate service activities, findings, and recommendations.
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