Field Service Engineer

Logisnext
Remote

About The Position

At Logisnext UK, we're looking for a skilled engineer who takes pride in solving problems, delivering great customer service and keeping equipment running when our customers need it most. This is a home-based Field Service Engineer role covering primarily Leicestershire and Warwickshire, with ideal candidate locations including Rugby, Corby, Kettering, South Nottinghamshire and Derbyshire. You'll be joining a business with more than 60 years of industry expertise and a growing portfolio that includes forklift trucks, warehouse equipment and advanced automation technologies, including AGVs. Whether your background is forklifts, plant machinery, HGVs, agricultural equipment, PSV, automotive engineering or the Armed Forces, we'll provide the specialist product training you need to succeed. As a Field Service Engineer, you'll be based from home and manage your own territory, supporting customers across Leicestershire and Warwickshire. No two days are the same. One day you could be carrying out planned maintenance on a customer's fleet. The next you could be diagnosing an electrical fault, carrying out a breakdown repair or installing new equipment.

Requirements

  • Mechanical engineering experience
  • Basic electrical fault-finding skills
  • Full UK driving licence
  • Experience maintaining or repairing machinery, vehicles or equipment
  • Strong problem-solving ability
  • Ability to work independently
  • Good customer service skills

Nice To Haves

  • Forklift trucks experience
  • Plant equipment experience
  • Agricultural machinery experience
  • Construction equipment experience
  • HGV, LGV or PSV vehicles experience
  • Automotive engineering experience
  • REME or Armed Forces engineering backgrounds
  • Roadside recovery experience
  • Previous field service experience

Responsibilities

  • Planned servicing and maintenance
  • Diagnosing mechanical and electrical faults
  • Carrying out repairs and breakdown work
  • Completing service documentation electronically
  • Installing and commissioning equipment
  • Building strong relationships with customers
  • Maintaining high standards of safety
  • Managing your own workload effectively

Benefits

  • Overtime available with enhanced rates
  • Door-to-door pay
  • Bonus scheme
  • Company van with personal use option
  • Fuel card
  • Full manufacturer training and ongoing development
  • Specialist tools provided
  • 25 days holiday plus bank holidays increasing with service
  • Option to buy or sell annual leave
  • Contributory pension scheme
  • Private healthcare
  • Income protection
  • Life assurance
  • Subsidised gym membership
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