Field Service Engineer

DSI InnovationsJacksonville, FL
$50,000 - $120,000Onsite

About The Position

This is a customer-facing Field Service Engineer role supporting industrial automation environments. At DSI Innovations, you’re not just another field tech—you’re a trusted expert solving real-world automation challenges in critical manufacturing environments. As a growing systems integrator, DSI invests in top-tier talent, offers high-impact technical work, and supports long-term career growth in a flexible, team-oriented culture. If you want exposure to advanced automation technologies, meaningful customer relationships, and a company that values expertise and integrity, DSI stands out.

Requirements

  • Experience with a proven track record in Field Service, Industrial Automation or Controls Engineering
  • Minimum of 3–5 years of hands-on experience working with industrial automation systems in a field service, manufacturing, or systems integration environment
  • Proven experience troubleshooting PLC-based control systems
  • Ability to travel to customer sites (local with some regional travel)
  • Strong customer-facing communication and problem-solving skills

Nice To Haves

  • Systems integrator or engineering services background
  • Experience with PLCs, SCADA, DCS, robotics, servos, and VFDs
  • Familiarity with Allen-Bradley / Rockwell, Siemens, and similar platforms
  • Experience supporting live production environments

Responsibilities

  • Install, troubleshoot, maintain, and repair industrial automation systems
  • Support PLCs, HMIs, SCADA, robotics, drives, and control systems
  • Respond to customer downtime and production issues (on-site and remote)
  • Diagnose electrical, mechanical, and control system problems
  • Read and interpret schematics, wiring diagrams, and technical documentation
  • Provide technical support and customer training
  • Build strong, professional relationships with manufacturing customers

Benefits

  • Competitive compensation with overtime
  • 401(k) with company match
  • Comprehensive medical, dental, and vision coverage
  • HSA, FSA, and dependent care options
  • Paid holidays and vacation
  • Life insurance and long-term disability
  • All travel expenses covered + mileage reimbursement
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