Field Service Engineer - Wet bench

WGNSTAR•Boise, ID

58d•$31 - $43•Onsite

About The Position

WGNSTAR, an ABM company, is hiring a Field Service Engineer to support installation, maintenance, and onsite service for semiconductor wet-processing equipment in Boise, Idaho. The role includes setting up and calibrating equipment, configuring tool parameters, troubleshooting and repairing equipment, documenting findings, and working with customers and coworkers to resolve issues. Work is performed under supervision for some tasks and with limited supervision and independent judgment for complex assignments. The position may involve travel up to 10%. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and the role is full-time. The pay rate is $31.00 to $43.00, depending on experience and level. The job requires working safely and according to strict procedures, maintaining a strong customer focus, and communicating effectively with customers and colleagues. Physical demands may include walking more than five miles per day, standing for 8–10 hours, bending, twisting, pushing and pulling, crouching, kneeling in confined spaces, working at heights or on a ladder, and lifting up to 50–75 pounds. The position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without current or future sponsorship; the employer does not participate in the STEM OPT extension program for this role.

Requirements

At least 1 year of experience with wet etch or wet bench semiconductor equipment.
Ability to perform in a demanding environment with varying workloads.
Ability to work independently or as part of a team.
Ability to work safely and follow all safety protocols.
Strong customer focus and commitment to customer satisfaction.
Experience using alignment tools, such as micrometers, calipers, multimeters, and current clamps.
Ability to read schematics and plumbing diagrams.
Familiarity with chemical handling, protective equipment, and hazards.
Excellent written and verbal communication skills.
Ability to work according to strict procedures.
Attention to detail and a high degree of accuracy.
Mechanical and electrical aptitude.
Ability to meet the stated physical demands, including walking, standing, bending, twisting, pushing or pulling, crouching, kneeling, working at heights or on ladders, and lifting up to 50–75 pounds.
Must be legally authorized to work in the United States without current or future visa sponsorship.

Responsibilities

Provide onsite installation, maintenance, and site support for semiconductor manufacturing and wet-processing equipment.
Evaluate and diagnose equipment problems and make appropriate repairs.
Follow and help develop detailed procedures.
Work with coworkers, customers, and field support to isolate and resolve problems under strict time constraints.
Troubleshoot equipment and document findings.
Assist with equipment installation and maintenance at customer facilities, including under direct supervision.
Power up new equipment and perform mechanical setup and calibration.
Set up tool parameters using specifications and guidelines.
Perform basic troubleshooting and repairs using specified procedures.
Work with customers onsite to build rapport and obtain information about equipment performance.
Perform complex assignments with limited supervision and independent judgment.
Perform extensive troubleshooting and promptly diagnose and repair or adjust equipment.
Escalate problems that cannot be resolved in a timely manner.