Field Service Engineer
About The Position
Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal for a hands-on technical expert who thrives in dynamic environments and enjoys solving complex challenges in the field. As a Field Service Engineer, you will play a critical role in delivering, installing, and maintaining advanced electronic systems across heavy fleet vehicles and equipment nationwide. This position offers the opportunity to work with cutting-edge technologies while traveling extensively and independently managing field operations.
Requirements
- Associate’s degree in Mechanics, Diesel Mechanics, Automotive Engineering, or equivalent certifications (e.g., ASE)
- Minimum 8 years of hands-on experience as a technician, mechanic, or field service engineer
- Strong expertise in electrical systems (12V–480V), including CAN Bus and MOD Bus
- Proficiency with diagnostic tools, digital voltmeters, and mobile devices (Android preferred)
- Excellent troubleshooting and problem-solving skills
- Strong communication and customer service abilities
- Self-motivated with the ability to work independently
- Valid driver’s license with an insurable driving record
- Willingness to travel extensively and work flexible hours
Nice To Haves
- Master ASE Certification or advanced electrical certifications
- Experience with diesel equipment, DOT fleet vehicles, or mobile generators/pumps
Responsibilities
- Install, service, and repair DC and AC electronic systems, including IoT devices, telematics, and power integration equipment
- Perform advanced diagnostics and troubleshooting using voltmeters, diagnostic tools, and software
- Work with electrical systems ranging from 12V to 480V, including CAN Bus and MOD Bus protocols
- Conduct preventative maintenance on fleet and heavy-duty commercial equipment
- Operate independently to complete service assignments on time and within scope
- Provide professional, customer-facing support, including updates and technical issue resolution
- Maintain accurate service documentation and reporting
- Ensure compliance with safety standards, customer specifications, and company protocols
- Participate in safety training and promote OSHA compliance
- Collaborate with internal teams to share field insights and improve performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
