Field Service Engineer 2 (Commerce IT)

Choctaw Nation of Oklahoma • Durant, OK

1d • Onsite

About The Position

Supports, implements, and maintains advanced audio-visual systems within CNOs Government and health environments. Ensures the integration and operation of sophisticated AV technologies, including video conferencing systems, digital displays, and audio solutions.

Requirements

• Bachelor's degree in Audio and video technology, broadcasting, audio production, video production or related field, or CTS certification, or 4 years related work experience.
• 2-3 years' experience supporting Live production systems or integrated Systems Infrastructure.
• Experience in managing, monitoring, and troubleshooting Systems infrastructure based on best practices.
• Analog/digital signal distribution system troubleshooting knowledge
• Server operating system, virtual switching matrix software use, and troubleshooting knowledge
• Networking infrastructure operations and basic troubleshooting knowledge

Nice To Haves

• AV Certifications a plus (CTS, Q-SYS, Crestron, AMX/Harman)

Responsibilities

• Perform moderately complex tasks involving the design, configuration, installation, and maintenance of IPTV and digital signage video distribution systems and audio systems.
• Set up and teardown of equipment for special events including sound systems, cameras, screens (Projection, Digital, LED), and other needed furniture /equipment.
• Design, configure, install and maintain command-and-control systems.
• Act as an on-site liaison for vendor and manufacturer phone support to reduce external labor costs. Provide hands-on assistance during vendor troubleshooting sessions, ensuring quick and effective resolution of technical problems. Also, will work to maintain strong relationships with vendors to facilitate smooth support and service processes.
• Assist in training Field Service Engineer 1s in fundamental system knowledge, management, and troubleshooting techniques. Develop training materials and conduct hands-on training sessions with team members and users
• Maintain detailed inventory logs of AV equipment and supplies. Ensure storage areas and workspaces are meticulously organized, clean, and functional. Conduct regular inventory audits to track equipment usage, availability, and condition.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level