Field Service Engineer

Entegris • AZ - Remote, AZ

8d • Onsite

About The Position

Entegris is currently seeking a Field Service Engineer to join our Services team onsite at our customer location in Phoenix, AZ. We are seeking a motivated, entry-level Field Service Engineer to support our Microenvironments product line, including FOUPs, FOSBs, and reticle handling pods, at leading semiconductor customer sites. In this role, you will serve as a key on-site technical resource, ensuring product performance and quality while working directly with customers in a fast-paced manufacturing environment. You will support service activities, respond to quality alerts, perform component replacements, and proactively identify risks that could impact customer production.

Requirements

• Associate’s or Bachelor’s degree in Mechanical Engineering, Engineering Technology, or related field
• Strong mechanical aptitude and troubleshooting ability
• Excellent attention to detail and ability to identify defects
• Strong communication skills with customer-facing capability
• Ability to interpret technical data and make quality decisions
• Willingness to travel approximately 10% domestically

Nice To Haves

• Experience in a manufacturing or production environment
• Cleanroom experience highly preferred
• Familiarity with semiconductor processes or precision mechanical systems

Responsibilities

• Provide on-site support for FOUP, FOSB, and reticle pod systems within customer fabs
• Complete incoming inspections of reticle carriers when received at the customer
• Respond to quality alerts, field issues, and rework activities with urgency and precision
• Inspect, diagnose, and replace components to maintain product performance and reliability
• Generate and deliver detailed service reports and documentation to customers
• Communicate directly with customer engineering and operations teams regarding findings and corrective actions
• Assist in coordinating possible returns to an Entegris site for rework or investigation
• Collaborate with cross-functional teams and external tool vendors to investigate issues and support root cause analysis
• Ensure strict adherence to cleanroom protocols and quality standards

Benefits

• Generous 401(K) plan with an impressive employer match
• Excellent health, dental and vision insurance packages to fit your needs
• Flexible work schedule
• 11 paid holidays a year
• Paid time off (PTO) policy that empowers you to take the time you need to recharge
• Education assistance to support your learning journey

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree