Field Service Engineer - Bay area

Hamilton Company•San Francisco, CA

About The Position

Hamilton Company is seeking a Field Service Engineer to support, repair, and maintain robotic instrumentation in the San Francisco/Bay Area and surrounding areas. The role provides customer support through instrument installation, maintenance, and troubleshooting, with regular travel to customer sites.

Requirements

  • Have a high desire for quality.
  • Demonstrated experience working in both field and corporate settings.
  • Ability to train non-technical personnel on highly technical material.
  • Ability and willingness to work safely around potential hazardous chemicals and biologicals.
  • Ability to learn new robotic operating systems.
  • Possess and maintain a current, valid driver's license and successfully complete a motor vehicle history check.
  • Have personal, reliable transportation with valid registration and insurance that can safely transport necessary equipment.
  • Bachelor's degree in a related discipline from a regionally accredited, not-for-profit university.
  • Demonstrated ability to troubleshoot electronics, electrical, mechanical, and computer systems.
  • Experience in automation or a similar field.
  • Fluency in written and spoken English.
  • Ability to lift, carry, push, pull, or otherwise move approximately 60 lbs.

Nice To Haves

  • Experience in technical field service and working with customers in the life science, clinical, or pharmaceutical field.

Responsibilities

  • Install new equipment.
  • Perform preventative maintenance.
  • Troubleshoot and repair Hamilton equipment.
  • Report problems and perform root cause analysis on instrument failures.
  • Commute regularly to customer sites, navigate within the region, follow traffic laws, and arrive on time.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation time
  • Paid sick time
  • Disability insurance
  • 401(k)
  • Tuition reimbursement
  • Competitive compensation
  • Opportunities for professional growth
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