Field Service Engineer, GCB

Hitachi • Mount Pleasant, PA

4d • Remote

About The Position

Join Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.

Requirements

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic and Electrical trades.
• Over 5 years of experience in technical field service work with power/mechanical equipment.
• Hands-on experience with substation construction, high voltage equipment, and electrical testing.
• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Current driver's license valid in the US and ability to work in the US.
• Ability to travel to the US, Canada, and Mexico.
• Collaborative, solutions-oriented approach with strong communication skills.
• Fluent in English.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

Nice To Haves

• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.

Responsibilities

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Exceed customer expectations by understanding and anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

Benefits

• Health Care (medical, dental, vision, etc.)
• Employer sponsored pension - 401(k) Program with generous company match and contribution
• Life/AD&D Insurance
• disability insurance
• Legal
• pet
• auto
• home
• identity theft
• special needs support
• adoption assistance
• Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
• Employee Resource Groups (depending on location)
• tuition reimbursement program
• on-demand learning platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree