Field Service Engineer - North America (m/f/x)
About The Position
The future is cirQlar. Digital and sustainable solutions to enable companies to achieve a climate-neutral future - that is Qlar's drive and aspiration. Our success is based on more than 140 years of experience and the strong Schenck Process brand. With Qlar, our journey as one of the world's leading companies in the field of climate-neutral material transformation continues. We work every day to develop new innovative solutions and sustainable process technologies for a wide range of industries. Are you looking for complex tasks and exciting challenges in a highly international environment? Then you have come to the right place! Our open and collaborative corporate culture allows you to develop freely, contribute your individual strengths and grow together with us.
Requirements
- 5+ years of professional experience in field service, installation & maintenance in a technical or industrial environment
- Technical education or degree in electrical engineering, mechanical engineering, mechatronics, or a comparable field
- Ability to work independently and solve technical issues directly at customer sites
- High customer orientation and strong communication skills
- Willingness to travel regularly throughout North and Latin America – sporadical other international assignments are possible - and work flexibly in changing environments
Nice To Haves
- Experience with industrial weighing and dosing systems as well as fieldbus communication
- additional languages are a plus
Responsibilities
- Perform installation, commissioning, service, maintenance, and repair of systems and equipment
- Diagnose technical faults, analyze root causes, and implement corrective actions independently
- Carry out troubleshooting, repairs, as well as retrofit and upgrade activities to ensure high system availability
- Support acceptance tests, system optimization, and technical alignment activities depending on your qualification and area of expertise
- Train and instruct customers in the operation and maintenance of our systems
- Document service activities accurately, including measurement reports, fault logs, service reports, assembly reports, and travel expense reports
- Identify sales opportunities for spare parts and service-related offerings
- Work closely with international teams and contribute to effective cross-cultural collaboration
Benefits
- Competitive compensation package including performance-based components
- A wide range of training and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
