Field Service Engineer

Dover CorporationDallas, TX
1dOnsite

About The Position

MAAG Pump Systems, Automatik Plastics Machinery, Maag Gala Industries, Reduction Engineering Scheer, Ettlinger, AMN, Witte and Sikora– eight successful and well-experienced companies have joined forces to become the global partner for the polymer industry. As a manufacturer of gear pumps, pelletizing, measuring controls, and filtration systems, and pulverizers we offer top-grade equipment for your demanding requirements – not only for polymer applications but also for the chemical, petrochemical, pharmaceutical, and food industries. Field Service Engineer – Texas Region (Dallas Area) SIKORA International Corp SIKORA International Corp, a Dover Corporation (DOV) operating company, provides advanced industrial measurement and control solutions for wire, cable, hose, and tube production across North America. Utilizing technologies such as laser, x‑ray, millimeter wave, and optical systems, SIKORA delivers precision equipment that ensures product quality and process optimization. We are seeking a Field Service Engineer based in the Texas region to support our growing customer base. Position Summary The Field Service Engineer will provide on-site technical support to customers, including equipment commissioning, troubleshooting, repairs, and operator training. This role requires extensive travel throughout North America, with occasional international assignments. Travel is expected to be approximately 75–80%, primarily Monday through Friday. A foundational understanding of electrical theory, strong diagnostic abilities, and excellent communication skills are essential.

Requirements

  • Minimum of 2 years of electronics experience (required).
  • Ability to travel approximately 75% of the time (required).

Responsibilities

  • Provide on-site service and technical support to customers as required.
  • Perform commissioning, repair, and training activities for SIKORA equipment.
  • Deliver ongoing service support, including contract-based maintenance.
  • Assist the sales team with equipment demonstrations and technical expertise.
  • Evaluate system performance, components, and applications to ensure accuracy and reliability.
  • Maintain equipment performance by following maintenance procedures and conducting preventive maintenance.
  • Diagnose issues and perform corrective repairs to optimize equipment functionality.
  • Respond to customer inquiries and provide technical guidance.
  • Document service activities and maintain detailed engineering logs.
  • Complete required service reports in a timely and accurate manner.
  • Uphold SIKORA’s product quality and company reputation.
  • Maintain and enhance professional and technical knowledge.
  • Contribute positively to a collaborative team environment.

Benefits

  • Competitive salary.
  • 401(k) plan with company match and immediate 100% vesting.
  • Company-provided medical, dental, vision, and life insurance.
  • Flexible Spending Account (FSA) / Health Savings Account (HSA) options.
  • Paid vacation, PTO, and holidays.
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