Field Service Engineer

DSI Innovations•Thomasville, NC

About The Position

At DSI Innovations, you’re not just another field tech—you’re a trusted expert solving real-world automation challenges in critical manufacturing environments. As a growing systems integrator, DSI invests in top-tier talent, offers high-impact technical work, and supports long-term career growth in a flexible, team-oriented culture. If you want exposure to advanced automation technologies, meaningful customer relationships, and a company that values expertise and integrity, DSI stands out. What sets DSI apart: Competitive compensation with overtime 401(k) with company match Comprehensive medical, dental, and vision coverage HSA, FSA, and dependent care options Paid holidays and vacation Life insurance and long-term disability All travel expenses covered + mileage reimbursement High-visibility work supporting essential production systems What You’ll Do Install, troubleshoot, maintain, and repair industrial automation systems Support PLCs, HMIs, SCADA, robotics, drives, and control systems Respond to customer downtime and production issues (on-site and remote) Diagnose electrical, mechanical, and control system problems Read and interpret schematics, wiring diagrams, and technical documentation Provide technical support and customer training Build strong, professional relationships with manufacturing customers This is a customer-facing Field Service Engineer role supporting industrial automation environments.

Requirements

Experience with a proven track record in Field Service, Industrial Automation or Controls Engineering
Minimum of 3–5 years of hands-on experience working with industrial automation systems in a field service, manufacturing, or systems integration environment
Proven experience troubleshooting PLC-based control systems
Ability to travel to customer sites (local with some regional travel)
Strong customer-facing communication and problem-solving skills