Summer 2027 - Field Service Engineer Intern

PACCAR • Kirkland, WA

1d

About The Position

PACCAR’s Kenworth Division is seeking an engineering intern to gain hands-on experience supporting field service engineering activities. The intern will work with electrical, mechanical, and software engineers to investigate field concerns, support product improvements, enhance vehicle reliability and serviceability, and contribute to engineering solutions for heavy-duty truck applications.

Requirements

• Currently enrolled in an undergraduate or graduate program pursuing a degree in Engineering (Electrical, Automotive, or Mechanical) or a related discipline.
• Exceptional problem-solving skills and ability to develop innovative solutions to field-reported issues.
• Ability to work in a fast-paced, lean, collaborative team environment.
• Excellent communication, interpersonal, planning, and tracking skills.
• Competency with standard office software, including word processing and spreadsheets.
• Ability to learn and use new processes and techniques and resourcefully solve complex technical issues.
• Commitment to reliability, value, and quality in all aspects of work.
• Willingness to grow continuously, personally and professionally, with a strong results- and goal-driven orientation.

Nice To Haves

• Junior or senior standing is preferred.
• Familiarity with Failure Reporting And Corrective Action Systems.
• Demonstrable ability to analyze hardware and firmware designs.
• Moderate ability using data analysis software.
• Understanding of complex designs and applications as they impact electrical/electronic systems, software-driven functionality, and heavy-duty truck applications.

Responsibilities

• Work with electrical and mechanical engineers, software engineers, and Field Service representatives to address dealer and customer concerns about vehicles in service.
• Follow product change project processes and provide service-related feedback to new product development.
• Help ensure that serviceability and reliability standards are met, maintained, and exceeded for all components.
• Provide field feedback to engineering groups and help manage corrective-action flows for related opportunities.
• Collaborate with cross-divisional counterparts on global design inputs and corrective actions for existing designs.
• Manage new-product infant-care field-defect identification, reporting, and corrective actions.
• Develop and execute communications about concerns, available field corrective actions, and longer-term solutions.

Benefits

• Competitive salary.
• 401(k) with up to a 5% company match.
• Medical, dental, and vision plans for the intern and family.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• Employee Assistance Program services, including wellness plans, estate planning, and financial counseling.
• Growth, training, and development opportunities.
• Opportunity to work alongside experienced colleagues recognized as experts in their field.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern