Summer 2027 - Field Service Engineer Intern

PACCAR • Kirkland, WA

3d • $25 - $30

About The Position

PACCAR’s Kenworth Division is seeking an intern to support field service engineering activities for heavy-duty truck applications. The role offers hands-on experience working with electrical, mechanical, and software engineers to investigate field concerns, support product improvements, and enhance vehicle reliability and serviceability. The intern will contribute to engineering solutions and collaborate with Field Service representatives and cross-divisional teams.

Requirements

• Currently enrolled in an undergraduate or graduate program pursuing a degree in Engineering (Electrical, Automotive, or Mechanical) or a related discipline.
• Strong problem-solving skills and ability to develop innovative solutions to field issues.
• Ability to work in a fast-paced, lean, collaborative team environment.
• Excellent communication, interpersonal, planning, and tracking skills.
• Competency with standard office software, including word processing and spreadsheets.
• Ability to learn and use new processes and techniques and to solve complex technical issues resourcefully.
• Commitment to reliability, value, and quality.
• Willingness to grow personally and professionally, with a results- and goal-driven orientation.

Nice To Haves

• Junior or senior standing.
• Familiarity with Failure Reporting And Corrective Action Systems.
• Demonstrable ability to analyze hardware and firmware designs.
• Moderate ability to use data analysis software.
• Understanding of complex designs and applications affecting electrical and electronic systems, software-driven functionality, and heavy-duty truck applications.

Responsibilities

• Work with electrical and mechanical engineers, software engineers, and Field Service representatives to address dealer and customer concerns about vehicles in service.
• Follow product change project processes and provide service-related feedback to new product development.
• Help ensure serviceability and reliability standards are met and maintained for components.
• Provide field feedback to engineering groups and manage corrective-action flows for identified opportunities.
• Collaborate with cross-divisional counterparts on global design inputs and corrective actions for existing designs.
• Manage identification, reporting, and corrective actions for new-product infant-care field defects.
• Develop and deliver communications about concerns, available field corrective actions, and longer-term solutions.

Benefits

• Competitive salary.
• 401(k) with up to a 5% company match.
• Medical, dental, and vision plans for the intern and family.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• EAP services, including wellness plans, estate planning, and financial counseling.
• Growth, training, and development opportunities.
• Opportunity to work alongside experienced colleagues recognized as experts in their field.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern