Field Service Engineer II - PVD Semiconductor

Canon U.S.A., Inc.•Hillsboro, OR

3d•$29 - $44•Onsite

About The Position

This position performs technical support of high vacuum equipment for PVD and related robotics. The individual must understand and have experience with vacuum technology, general practices, and procedures in the semiconductor industry and successfully perform field service duties in a customer’s clean room. Position provides on-call technical support, which may require off shift work. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. This position will require a 2-4 week trip to Japan for training during the first 6 months of employment. Candidate must have a valid passport.

Requirements

Associates degree or equivalent experience required (bachelor's preferred) plus 2-3 years experience.
Candidates without AS or BS may be considered with equivalent experience in the same field
Ability to understand electrical and mechanical drawings for troubleshooting
Ability to work independently following 3-6 months of on the job training
Must have analytical skills for problem analysis and resolution
Valid driver's license and acceptable driving record necessary.
Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements
Requires ability to lift approx. 50 lbs.
The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
Must be legally authorized to work in the United States.
All applicants must reside in the United States at the time of hire.

Nice To Haves

Multi chamber cluster systems and robotics experience is highly preferred
Experience with PLC and other software applications is a plus
May require upwards of 25% car, air and overnight travel (valid driver's license and acceptable driving record necessary)
Decide on problem solving road map and follow methodical means to resolution
Decide and recommend spare and consumable parts for PM’s and repairs
Job will require international travel for training
Bilingual Communication skills helpful but not required. (Japanese/English)

Responsibilities

Monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time
Troubleshoot hardware and software related issues and implement solutions
Collect data for software related issues and discuss with headquarters in Japan
Accurately document all maintenance activity and provide field service reports
Install equipment control software and maintain record of software revision history
Participate in the installation of equipment at customers' sites
Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
Provide training and assistance to customer engineering team
Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees
Escalate serious or complicated repair problems to senior level team members