Field Service Engineer II - PVD Semiconductor

Canon Careers•Boise, ID

2d•Onsite

About The Position

This position performs technical support of high vacuum equipment for PVD and related robotics. The individual must understand and have experience with vacuum technology, general practices, and procedures in the semiconductor industry and successfully perform field service duties in a customer’s clean room. Position provides on-call technical support, which may require off shift work. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in Boise, ID to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations.

Requirements

Associates degree or equivalent experience required (bachelor's preferred) plus 2-3 years experience.
Candidates without AS or BS may be considered with equivalent experience in the same field
Ability to understand electrical and mechanical drawings for troubleshooting
Ability to work independently following 3-6 months of on the job training
Must have analytical skills for problem analysis and resolution
Decide on problem solving road map and follow methodical means to resolution
Decide and recommend spare and consumable parts for PM’s and repairs
Valid driver's license and acceptable driving record necessary.
Requires ability to lift approx. 50 lbs.
Substantial amount of standing, walking, typing, grasping, talking and hearing.
Requires close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Nice To Haves

Multi chamber cluster systems and robotics experience is highly preferred
Experience with PLC and other software applications is a plus
Bilingual Communication skills helpful but not required. (Japanese/English)

Responsibilities

Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time
Troubleshoot hardware and software related issues and implement solutions
Collect data for software related issues and discuss with headquarters in Japan
Accurately document all maintenance activity and provide field service reports
Install equipment control software and maintain record of software revision history
Participate in the installation of equipment at customers' sites
Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
Provide training and assistance to customer engineering team
Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees
Escalate serious or complicated repair problems to senior level team members