Field Service Engineer II (C2)

Applied Materials•Taichung, AZ

10d•$31 - $42

About The Position

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Requirements

Completion of an Associate degree, military technical training, field service experience, or trade certification
1–2 years of work experience in customer/field service support, or a related technical field
Ability to read and interpret electrical and mechanical schematics
Experience diagnosing and resolving basic technical challenges
Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
Familiarity with hand tools and their appropriate usage, including digital multimeters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Nice To Haves

2–4 years of work experience in customer/field service support, or a related technical field

Responsibilities

Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
Use digital analytics for troubleshooting
Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
Coordinate and communicate directly with customers
Fulfill additional duties, as assigned