Field Service Dispatcher

WPM Real Estate Management • Owings Mills, MD

26d • $24 - $27 • Onsite

About The Position

The Field Service Dispatcher supports the division by managing the day-to-day scheduling and logistics of the Service Department field team. The dispatcher is also the primary point of contact for clients and customers, providing updates, schedules, and confirmation of work completion. This is an onsite position at the Owings Mills location, with a salary range of $24 to $27 per hour.

Requirements

• Organizational and time management skills.
• Demonstrated outstanding customer service skills, with tact and diplomacy.
• Excellent phone presence.
• Intermediate-level proficiency in Microsoft Word, Outlook, and Excel.
• Demonstrated ability to learn new computer applications quickly.
• High school diploma or equivalent.
• Two years of experience in logistical scheduling or coordinating multiple assets or staff.
• Experience interacting with construction and/or skilled trades staff, with knowledge of construction concepts and vocabulary.
• Time reporting experience.

Nice To Haves

• Previous commercial, construction, or industrial service work is a plus.

Responsibilities

• Manage day-to-day scheduling and logistics for the Service Department field team.
• Serve as the primary point of contact for clients and customers.
• Provide clients and customers with updates and schedules, and confirm work completion.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED