Field Service Diesel Technician Level III
About The Position
We are looking for a talented Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business in San Antonio, TX. In this role, you will make an impact by completing repairs and rebuilds on engine products in the field, developing productive customer relations, and ensuring prompt and efficient attention to customer needs. You will apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools. You will also assist with completing required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens. You will complete training in line with skill and business requirements and ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and report any issues / incidents to your supervisor.
Requirements
- Field Service Diesel Engine Technician specialization
- Experience in engine repairs
- Ability to complete repairs and rebuilds on engine products in the field
- Ability to develop productive customer relations
- Ability to apply documented procedures and policies to complete repairs and schedule maintenance
- Ability to prepare required parts and tools
- Ability to assist with completion of required documentation (work completed, time sheets, warranty claims, quality forms)
- Ability to complete training in line with skill and business requirements
- Adherence to Health, Safety & Environmental policies, procedures and legislation
- Ability to use specialized tools
- Ability to perform preventative maintenance activities
- Ability to maintain service vehicle and tools for cleanliness and proper operation
Nice To Haves
- Coaching and developing technicians and/or apprentices
- Transferring knowledge and experience to others
- Providing work direction
- Reviewing repair plans, parts lists, etc.
- Identifying additional sales and service opportunities with customer
Responsibilities
- Complete repairs and rebuilds on engine products in the field
- Develop productive customer relations and ensures prompt and efficient attention to customer needs.
- Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools
- Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens
- Complete training in line with skill and business requirements
- Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
- Escalates unresolved issues to product specialists or supervisor.
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Identifies additional sales and service opportunities with customer.
- Maintains service vehicle and tools for cleanliness and proper operation.
Benefits
- $5000 Sign on Bonus!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
