Field Service Diesel Technician - Level III
About The Position
We are looking for a talented Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business in Odessa, TX. In this role, you will make an impact by completing repairs and rebuilds on engine products in the field, developing productive customer relations, and ensuring prompt and efficient attention to customer needs. You will apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools. You will also assist with completing required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens. Completing training in line with skill and business requirements and ensuring adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reporting any issues / incidents to your supervisor are also key aspects of this role.
Requirements
- Field Service Diesel Engine Technician experience
- Specialized tools
- Documented procedures and policies
- Ability to diagnose and complete complex repairs at customer site
- Preventative maintenance activities
- Ability to escalate unresolved issues
- Coaching and developing technicians and/or apprentices
- Transfer knowledge and experience to others
- Review repair plans, parts lists
- Complete required documentation
- Identify additional sales and service opportunities
- Maintain service vehicle and tools for cleanliness and proper operation
- Adherence to Health Safety & Environmental policies, procedures and legislation
Responsibilities
- Complete repairs and rebuilds on engine products in the field
- Develop productive customer relations and ensures prompt and efficient attention to customer needs.
- Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools
- Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens
- Complete training in line with skill and business requirements
- Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
- Escalates unresolved issues to product specialists or supervisor.
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Identifies additional sales and service opportunities with customer.
- Maintains service vehicle and tools for cleanliness and proper operation.
Benefits
- $10,000 Sign on Bonus!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
