Field Service Coordinator
Bayer Built Woodworks•Pompeys Pillar, MT
•$30 - $35•Onsite
About The Position
Complete field service requests to repair products that have defects or warranty issues. Ensure customer satisfaction with Bayer Built Products and Services.
Requirements
- Skilled craftsmanship
- Excellent communication skills
- Must have understanding of BBW products
- Attention to detail
- Possess valid driver’s license and a clean driving record (willing to travel in rural and metro areas)
- Must be able to work independently
- High School Diploma
- Experience working with Bayer Built products
Nice To Haves
- Carpentry or cabinet making school preferred
Responsibilities
- Schedule Field Service work and repair of Millwork products
- Travel to Bayer Built territories to complete warranty work
- Field repair interior and exterior door issues
- Coordinate with Field Service Coordinator paperwork and schedule appointments with customers
- Gather and inspect product
- Follow up with production team leaders issue identified
- Completes necessary credit paperwork for customers
- Follow up with internal contact to identify product concerns
- Identify charge backs to vendors
- Computer tracking and reporting for completed types of work and analysis of issues
- Follow up with Quality Control / Team Leader
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
