Field Service Coordinator

Integrated Power Services•Indiana, PA

4d•Onsite

About The Position

Are you a natural organizer who thrives in fast-paced environments and loves keeping moving parts aligned? IPS is seeking a dynamic Field Service Coordinator to join our team. In this role, no two days will look the same. You’ll be the central hub connecting customers, technicians, and internal teams—scheduling service calls, coordinating resources, solving problems in real time, and ensuring every job runs smoothly from start to finish. You’ll work alongside some of the best technicians in the industry, leveraging cutting-edge tools and systems to deliver seamless service experiences. If you’re detail-oriented, proactive, customer-focused, and energized by making things happen behind the scenes, IPS is the place for you. This role will assist with the execution and planning of the company’s electrical and construction projects. The ideal candidate will be able to effectively interface with fellow employees, vendors, engineers, and customers of varying backgrounds to efficiently complete assigned projects. Projects range in size, duration, location, and disciplines involved. The position is a full-time, in-person role.

Requirements

At least 3 years of experience operating a vehicle with a valid, unrestricted driver’s license.
Excellent verbal and written communication skills, strong PC, and organizational skills.
Knows how to use popular construction project management software.
Builds strong relationships with administrative staff, clients, vendors, subcontractors, and field technicians.
Excels at organization, time-management, problem-solving, critical thinking, attention to detail and budgeting.
Driving to jobs may be required in this role.
Willing to confidently submit to the background and drug screening process.
Must successfully complete a pre-employment drug screen.

Nice To Haves

Planning or project management experience a plus.

Responsibilities

Develops milestones in line with customer requirements, company resources and project goals.
Generates and submits regular project progress reports to both internal and external customers.
Identifies critical path items to ensure all requisitions for necessary supplies, tools, and equipment are submitted to purchasing in a manner consistent with project goals.
Works with engineering to ensure all project drawings are available on time to support the project.
Coordinates with subcontractors to ensure necessary material and resources are available on time to support the project.
Develop and implement project risk mitigation plans as required.
Regularly collaborate with engineers, electricians, customers, and other technicians.
Uses scheduling software (Microsoft Project) to update schedules, track progress, and document project progression.
Contributes interdepartmentally for project bids and assists with identifying potential material, equipment, and/or labor.
Assists with making reservations for out-of-town work and coordinating vehicles for transportation.
Issue purchase orders as necessary for any equipment needed and create purchase requisitions for material to be ordered for each project.
Submits all necessary RFIs and Submittals to customers and project engineer as needed.