FIELD SERVICE COORDINATOR
Hugg & Hall•Springdale, AR
•Onsite
About The Position
Field Service Coordinators function as part of the Service Administration team and are responsible for facilitating field service activities. In this role, you will assign and dispatch Field Service Technicians to various customer locations for equipment repair and maintenance. You will also monitor assigned Field Service Technicians' daily activities, including tracking job statuses and recording response times. Additionally, you will perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.
Requirements
- Minimum 3 years' experience in dispatch and/or service administration in the service industry.
- Strong written and verbal communication skills
- Accurate and efficient
- High School Diploma or equivalent
Nice To Haves
- Service Administrator
- Service Dispatcher
- Warranty Administrator
- Office Manager
- Customer Service Representative
Responsibilities
- Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance.
- Monitor Assigned Field Service Technicians daily activities, including tracking job statuses and recording response times.
- Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.
Benefits
- Competitive Compensation
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Several supplemental benefits
- Generous PTO Plan
- Paid Holidays
- 401k with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
