Field Service Account Manager - Repair & Inspection Sales
About The Position
Ray Jurgen is hiring a Field Service Account Manager to help grow and strengthen our service business. This is a hybrid role for someone who can combine customer relationship management, technical curiosity, and disciplined follow-through. The Account Manager will work closely with our Service Manager, technicians, and purchasing team to turn inspection findings and repair opportunities into clear, timely proposals for customers and to help customers make repair vs replace decisions. This is not a passive account management role. The right person will own service quote follow-up, manage key service accounts, visit customers, handle larger repair opportunities, respond to service bids, and help ensure that important work does not fall through the cracks.
Requirements
- Organized
- Persistent
- Comfortable talking with customers
- Able to manage a high volume of quotes and follow-ups
- Strong follow-through
- Willingness to learn
Nice To Haves
- Technical experience
- Experience in service sales, account management, inside sales, service advising, industrial equipment, fleet maintenance, automotive, construction, HVAC, electrical, or another technical service environment.
Responsibilities
- Managing relationships with Ray Jurgen's top service accounts
- Preparing, presenting, and following up on major service repair quotes
- Reviewing inspection findings and converting them into customer proposals
- Coordinating with technicians and internal teams to clarify scope, pricing, and timing
- Identifying opportunities for expanded service work and equipment replacement
- Helping improve the customer experience through better communication and follow-up
Benefits
- Base salary plus commission
- Strong upside tied to service revenue growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
