Field Service Repair Technician
About The Position
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. This is an entry level job, and STERIS will provide training. In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards. You will work on a mobile repair truck at Customer sites, alongside other technicians. Most Customers in this territory are located within an hour or two of Ft. Wayne. This role requires daily travel by driving a company vehicle. This full-time, day shift position is primarily Monday - Friday, and each workday begins and ends at our repair truck storage facility in Ft. Wayne. All driving time on the company vehicle is paid.
Requirements
- High school diploma or GED required
- At least 1 year of relevant experience, or 1 year of experience at STERIS. All experience must be verifiable.
- Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs.
- Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations.
- Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.
- Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
- Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
- Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
- Must be able to be compliant with hospital/customer credentialing requirements
Nice To Haves
- Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant.
Responsibilities
- Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc.
- Work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory.
- Provide invoicing and documentation based on business need.
- Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
Benefits
- Competitive pay and quarterly incentive plan, plus overtime opportunity
- Annual review with merit increase opportunity
- Extensive hands-on training and development
- Clearly-defined career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
- Comprehensive benefit package including medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays
- Uniforms and all necessary tools provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
